TERMS AND CONDITIONS

COVID -19 Protocols

Safe resumption of driver training requires all customers to comply with the following driver training customer information.

Symptoms

Customers with COVID-19 symptoms must not attend a training session.

Self-Directed Questionnaire

If the answer is “yes” to any of the questions below, customers must not attend a training session:

  • Do you have symptoms of cough, fever, high temperature, sore throat, runny nose, breathlessness, or flu like symptoms now or in the past 14 days?
  • Have you been diagnosed with confirmed or suspected COVID-19 infection in the last 14 days?
  • Are you a close contact of a person who is a confirmed or suspected case of COVID-19 in the past 14 days (i.e. less than 2m for more than 15 minutes accumulative in 1 day)?
  • Have you been advised by a doctor to self-isolate at this time?
  • Have you been advised by a doctor to cocoon at this time?

Prepare Your Car

Customers who are using their own vehicle for training should ensure that their it is clean and free from any tissues or personal items and that where possible windows on passenger and driver side are left partially open. The ‘recirculated air’ option for the car’s ventilation should be set to ‘off’ to ensure as much fresh air as possible is circulating in the vehicle.

Hand Sanitisation

Customers must sanitise their hands before the training commences.

Face Coverings

Please wear a face covering during your training session.

Reduce Contact

Contact protocols will comply with Public Health Authority guidelines in place.

Contact Tracing

If requested by Public Health Authorities, your contact information, (name and contact number), may be shared by us with the National COVID-19 Contact Tracing Programme.

Cancellation Policy

Sessions cancelled by the customer, at short notice or missed for whatever reason (within 7 days of start time) will require payment in full.

If your driving instructor cancels a session with less than 7 days’ notice, a new appointment will be arranged free of charge in lieu.

Your instructor reserves the right to cancel a session at short notice where he feels that safety may be compromised. e.g. due to adverse weather conditions. In this case a new appointment will be arranged as a replacement lesson at the earliest possible time to suit both customer and instructor.

It is your responsibility to check times and dates of sessions. Reminder texts/emails will be sent to you by your instructor within 48 hours of start time.

Payments

Payment is required for all individual sessions and courses at time of booking.

Payment will be made securely online with your debit or credit card via the relevant page on this website or via a dedicated payment link.

There will no surcharge for payments by debit or credit card. Payments are powered by Stripe. No card information is stored on this server.

Licence Requirements

All customers must have a valid Irish Learner Permit or Full Irish Driving Licence on their person when undertaking lessons or courses. Full driving licences from other countries will be allowed on the basis that these licences comply with Irish legislative rules.

Customer Vehicles

Customer vehicles must satisfy all legal requirements. They must be roadworthy, taxed and insured as appropriate with valid discs displayed as per current legislation. A valid NCT disc (if applicable) must also be displayed as per current legislation. L Plates/N Plates must be displayed as appropriate.

Your instructor will carry out vehicle checks prior to commencement of lessons to ensure legal compliance. Lack of legal compliance will result is cancellation of the lesson with full costs to customer.

Drugs and Alcohol

Your instructor reserves the right to cancel sessions if he has reason to believe that the customer is unfit to drive. If this situation occurs, the customer will be liable for full payment of session(s).

It is a requirement that customers who are taking prescription or illegal drugs must declare this at the commencement of the session(s).

Complaints Procedures

Please bring any complaints that you may have to your instructor’s notice and he will endeavour to address the situation. If you are not satisfied, you may then make reference to the regulator of Approved Driving Instructors in Ireland (The RSA) who will consider the matter and advise accordingly.

Refund Policy

Refunds for prepaid services that have not been delivered may be made in exceptional circumstances and will be at the discretion of Colm Branigan. If services have already been rendered, a partial refund may be made. In this case, a deduction will be made for the hours of training already delivered. The amount of the deduction will be determined by the prevailing hourly charge rate at time of refund. Requests for refunds will need to be made in writing (See “Contacting Us” section below). Refunds will not be made for ADI Study Packs or for any other books, written works or aids purchased.

Advanced Driver Training

All Terms and Conditions listed above are applicable.

All Advanced Driver Training sessions will take place in North Dublin (unless otherwise agreed).

All Advanced Driving Training customers must have a valid Full Irish Driving Licence on their person when undertaking sessions.

Driving Instructor Training

All Terms and Conditions listed above are applicable.

All driving instructor training sessions will take place in North Dublin.

All Driving Instructor Training customers must have a valid Full Irish Driving Licence on their person when undertaking sessions.

Learner Driver Training

All Terms and Conditions listed above are applicable.

All Learner Driver customers must have a valid Irish Learner Permit on their person when undertaking sessions.

Contacting us

If you have any questions about this policy, the practices of this site, or your dealings with this site, please contact us at:

Colm Branigan , 71 Brookdale Lawns, Rivervalley, Swords, Co. Dublin. Ireland 00353876324006 colmbranigan@gmail.com

This document was last updated on June 21st, 2020.